Q: What is the new monthly candle box?
A: The new Sincerely Monthly Candle Box is a subscription service that delivers a selection of candle(s) to customers every month. It's a convenient and exciting way for candle enthusiasts to discover new scents and brands regularly.
Q: How does the monthly candle box subscription work?
A: Customers can sign up for the monthly candle box subscription on our website. Once subscribed, they will receive a new box of candles each month, containing a set number of candles based on your selected preferences and depending on the subscription level chosen. You will also receive on lifestyle item made by another artisan that we collaborate with. This may be a bath, body, accessory, art, or an array of wonderful creations we come across in our connections.
Q: What types of candles can customers expect in the monthly candle box?
A: The monthly candle box will feature an artisanal Sincerely Candle Co candle from one of the three scent collections including various fragrances. You will be given the opportunity to submit your candle preference when you first make your order and you will be able to change your preferences at any time by clicking reply to one of our emails.
Q: Can customers customize their monthly candle box?
A: Yes, we offer some level of customization for our subscribers. While the specific candles may be predetermined for each month's box, customers can choose from different scent categories or opt for specific candle types that align with their preferences.
Q: Are the candles in the monthly candle box all-natural and environmentally friendly?
A: We prioritize offering candles made from natural and environmentally friendly ingredients. Many of the candles included in the monthly box will be crafted from soy wax, beeswax, or other sustainable materials. Additionally, we try to work with suppliers that share our commitment to eco-friendly practices.
Q: How much does the monthly candle box subscription cost?
A: The cost of the monthly candle box subscription can vary based on the level of subscription and the number of candles included in each box. Our pricing options are designed to cater to different budgets, and customers can choose from various subscription plans currently ranging from $20.99 to $49.99
Q: Can customers skip a month or cancel their subscription at any time?
A: Yes, customers have the flexibility to skip a month or cancel their subscription at any time. We want to ensure that our customers are satisfied with the service and have the freedom to opt-out whenever they need to.
Q: Is the monthly candle box available for international customers?
A: Initially, the monthly candle box may only be available to customers within the United States. However, we are actively exploring options to expand our shipping capabilities to reach international customers in the future. If you are from Canada, please send us a message to inquire about our Canada shipping rate.
Q: Can customers gift the monthly candle box to someone else?
A: Absolutely! The monthly candle box makes a fantastic gift for candle lovers. During the subscription process, customers can select the option to send the box as a gift and include a personalized message for the recipient in the comments section.
Q: How can customers provide feedback on the candles they receive?
A: We highly value customer feedback as it helps us improve our service. Customers can share their thoughts and experiences with the candles they receive by replying to any email you receive from us, submitting a Google review, or by sending a message directly to the owner via contact@createsincerely.com. Additionally, we encourage you to connect with us on social media to share your unboxing experiences and reviews.
A: The new Sincerely Monthly Candle Box is a subscription service that delivers a selection of candle(s) to customers every month. It's a convenient and exciting way for candle enthusiasts to discover new scents and brands regularly.
Q: How does the monthly candle box subscription work?
A: Customers can sign up for the monthly candle box subscription on our website. Once subscribed, they will receive a new box of candles each month, containing a set number of candles based on your selected preferences and depending on the subscription level chosen. You will also receive on lifestyle item made by another artisan that we collaborate with. This may be a bath, body, accessory, art, or an array of wonderful creations we come across in our connections.
Q: What types of candles can customers expect in the monthly candle box?
A: The monthly candle box will feature an artisanal Sincerely Candle Co candle from one of the three scent collections including various fragrances. You will be given the opportunity to submit your candle preference when you first make your order and you will be able to change your preferences at any time by clicking reply to one of our emails.
Q: Can customers customize their monthly candle box?
A: Yes, we offer some level of customization for our subscribers. While the specific candles may be predetermined for each month's box, customers can choose from different scent categories or opt for specific candle types that align with their preferences.
Q: Are the candles in the monthly candle box all-natural and environmentally friendly?
A: We prioritize offering candles made from natural and environmentally friendly ingredients. Many of the candles included in the monthly box will be crafted from soy wax, beeswax, or other sustainable materials. Additionally, we try to work with suppliers that share our commitment to eco-friendly practices.
Q: How much does the monthly candle box subscription cost?
A: The cost of the monthly candle box subscription can vary based on the level of subscription and the number of candles included in each box. Our pricing options are designed to cater to different budgets, and customers can choose from various subscription plans currently ranging from $20.99 to $49.99
Q: Can customers skip a month or cancel their subscription at any time?
A: Yes, customers have the flexibility to skip a month or cancel their subscription at any time. We want to ensure that our customers are satisfied with the service and have the freedom to opt-out whenever they need to.
Q: Is the monthly candle box available for international customers?
A: Initially, the monthly candle box may only be available to customers within the United States. However, we are actively exploring options to expand our shipping capabilities to reach international customers in the future. If you are from Canada, please send us a message to inquire about our Canada shipping rate.
Q: Can customers gift the monthly candle box to someone else?
A: Absolutely! The monthly candle box makes a fantastic gift for candle lovers. During the subscription process, customers can select the option to send the box as a gift and include a personalized message for the recipient in the comments section.
Q: How can customers provide feedback on the candles they receive?
A: We highly value customer feedback as it helps us improve our service. Customers can share their thoughts and experiences with the candles they receive by replying to any email you receive from us, submitting a Google review, or by sending a message directly to the owner via contact@createsincerely.com. Additionally, we encourage you to connect with us on social media to share your unboxing experiences and reviews.
